The NuChristianist
Terms of Sale
The terms for buying a coaching plan from The NuChristianist, including what each plan includes, scheduling, support, cancellations and refunds.
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Effective date: {{EFFECTIVE_DATE}}
Thank you for choosing to work with me. These terms explain what you get when you buy a coaching plan, how scheduling and refunds work, and what we each agree to. Please read them before you buy.
"The NuChristianist," "I," "me" and "my" mean {{LLC_LEGAL_NAME}}, a {{STATE}} limited liability company. Danielle coaches you on its behalf, and sections 14 and 16 protect her too. "You" means the person who buys and receives the coaching.
1. Agreeing to these terms
When you buy a plan, you agree to these Terms of Sale and to my Health Disclaimer, which is part of these terms. My Privacy Policy explains how I handle your information. The version of these terms posted on the day you buy applies to your plan.
To buy a plan, you must be at least 18 years old and live in the United States.
2. The plans
All prices are in US dollars.
| Plan | Price | Length | What's included |
|---|---|---|---|
| Starter | $249 | One session | One 1:1 consultation session of {{STARTER_SESSION_LENGTH}}, a personalized food and habits review, a customized meal plan, a basic workout plan, and an introduction to faith and lifestyle habits |
| Advanced | $749 | 3 months (13 weeks) | A full wellness assessment, personalized nutrition and workout plans, a virtual pantry audit with healthy swaps, {{ADVANCED_SESSIONS}}, and faith and lifestyle support |
| Elite | $1,499 | 6 months (26 weeks) | A comprehensive health evaluation, {{ELITE_SESSIONS}}, unlimited plan adjustments, {{ELITE_MEAL_PLANS}}, WhatsApp support (see section 7), and a monthly progress report with insights |
Each plan's page on this website describes it in more detail. These terms and the plan pages are meant to match. If you notice a difference, please ask me before you buy, and I'll correct the page.
3. Paying for your plan
- You pay the full price at checkout through Stripe, my payment processor.
- Stripe handles your card details on its secure checkout page. I never see or store your full card number.
- Stripe emails you a receipt. The charge will appear on your statement as {{STATEMENT_DESCRIPTOR}}.
- I may change my prices for future purchases, but never for a plan you've already bought.
4. Getting started
- Within {{WELCOME_TIME}} after you buy, I'll email you a welcome message with a link to book your first session and an intake form with some health questions.
- Please complete the intake form before your first session. If your answers show you should check with your doctor before changing how you eat or exercise, I'll ask for your doctor's okay before we begin. If my coaching isn't a safe fit for your health right now, I'll refund you in full.
- If a doctor is treating you for a condition that needs a special diet, I can't give you nutrition advice, as my Health Disclaimer explains. You can choose coaching on movement, habits and faith instead, or a full refund.
- Advanced and Elite plans begin on the date of your first session. If you haven't booked your first session within 30 days after you buy, your plan begins on day 30.
5. Sessions and scheduling
- All sessions are virtual. We meet by video on {{VIDEO_PLATFORM}}. You'll need a reliable internet connection and a private, safe place to join, with room to move for workouts. Please don't join while driving.
- Time zone. Session times are in Eastern Time unless we agree otherwise.
- Starter. We'll hold your session, and I'll send your plans, within 30 days after you buy. If we can't find a session time that leaves room for that, I'll refund you in full.
- Advanced and Elite. We'll meet on the schedule your plan includes. Sessions don't carry over past the end of your plan, unless I'm the one who cancels or you've paused your plan under section 9.
- Rescheduling. You can reschedule for free with at least 24 hours' notice.
- Running late. If you're late, we'll still end on time.
- Missed sessions. If you miss a session without 24 hours' notice, it counts as used. Life happens, so once per plan I'll let a missed session go and we'll reschedule it.
- If I need to reschedule. I'll give you as much notice as I can and we'll find a new time. If I can't make up a session before your plan ends, I'll extend your plan or refund that session.
- Recording. I don't record or transcribe our sessions, including with AI note-takers. We'll record one only if we both agree in writing first.
6. The plans and materials I create for you
- I'll send your meal and workout plans within {{PLAN_DELIVERY_DAYS}} business days after your assessment.
- My meal plans and food guidance support general wellness. They aren't medical nutrition therapy, and they aren't designed to treat any disease or medical condition.
- Your plans are for you and your household. Please don't sell or publish them, or pass them along outside your household. I keep the copyright in the materials I create.
- Unlimited plan adjustments (Elite). During your Elite plan, you can ask me to adjust your plans as often as you need. I'll make each adjustment within {{ADJUSTMENT_DAYS}} business days.
7. WhatsApp support (Elite plan)
- During your Elite plan, you can message me on WhatsApp any time, day or night, with questions, wins, struggles, and photos of your meals or workouts.
- "24/7" means you can send messages 24/7. It doesn't mean I'm awake and answering around the clock. I reply {{WHATSAPP_REPLY_TIME}}.
- WhatsApp support is for coaching. It isn't for emergencies or medical questions. In an emergency, call 911. For medical questions, call your doctor.
- For bigger topics, I may suggest we talk them through in a session.
- Please keep messages respectful and about your coaching. If messages become abusive or threatening, I may pause WhatsApp support.
- WhatsApp is run by Meta, and its own terms and privacy policy apply when you use it. Your WhatsApp support ends when your Elite plan ends.
8. Your part
- Share accurate, complete information about your health, and tell me promptly about changes, such as a new diagnosis, medication, pregnancy or injury.
- Keep seeing your doctor for your medical care, and follow your doctor's advice over mine.
- Do the work between sessions. I'll walk with you, and the daily choices are yours.
9. Pausing your plan
Life happens. If you get sick or injured, have a baby, or face a family emergency, you can pause your Advanced or Elite plan once, for up to {{PAUSE_LIMIT}} days. Just email me. Your remaining time picks up when you're ready.
10. Cancellations and refunds
I want you to feel at peace with your decision. Here's how cancellations and refunds work.
Starter (one session)
- Cancel at least 24 hours before your session for a full refund.
- If we can't schedule your session in time (section 5), you get a full refund.
- Once your session has happened, the Starter plan isn't refundable, because the work has been delivered. If I don't deliver your meal and workout plans as promised, I'll refund you in full.
Advanced (3 months) and Elite (6 months)
- Change of heart. Cancel within 3 business days after you buy for a full refund, even if we've already had your first session.
- Before your plan begins. Until your plan begins (section 4), you can cancel for a full refund.
- After that. You can cancel the rest of your plan at any time. I'll refund the full weeks left in your plan, minus $249 for the assessment and starting plans I've already created for you. For example, if you cancel an Advanced plan with 9 of its 13 weeks left, you'd get back $749 × 9 ÷ 13 − $249 = $269.54. If the result is zero or less, there's no refund.
- Health reasons. If your doctor advises you to stop, you can pause your plan under section 9, or cancel and get a refund for the full weeks left with no $249 deduction. Please send me a short note from your doctor.
- If I end your coaching or can't continue. I'll refund the full weeks left in your plan, with no deduction.
How cancellations and refunds work
- To cancel, email {{CONTACT_EMAIL}}. Your cancellation date is the day I receive your email.
- I'll send your refund to your original payment method within 10 business days. Your bank may take another 5 to 10 business days to show it.
- A "full week" is a 7-day period of your plan that hasn't started yet. Weeks count from the day your plan begins (section 4).
- "Business days" means Monday through Friday, except US federal holidays.
11. Questions about a charge
If something doesn't look right with a charge, please email me first. I'll do my best to make it right quickly.
12. When I may end our coaching
I may end our coaching if you're abusive or threatening toward me, if I believe your health needs more than a coach can safely support, or if you withdraw your consent for me to use the health information I need to coach you. If I do, I'll refund you as section 10 describes.
13. No guarantee of results
I'll bring my training, experience and care to our work together. Your results depend on many things outside my control, including your health, your circumstances and your daily choices. I don't guarantee any particular outcome, such as weight loss, more energy or a change in a health condition.
14. Health and exercise risks
My coaching is education and support, not medical care. My Health Disclaimer is part of these terms, so please read it.
Exercise and changes in how you eat carry some risk, including the risk of injury. You choose which exercises and changes to make and how hard to push, and you agree to stop and get medical help if something doesn't feel right. To the fullest extent the law allows, you accept these risks and release {{LLC_LEGAL_NAME}} and Danielle from claims for injuries that come from them. This release doesn't cover injuries caused by our gross negligence or willful misconduct, or anything else the law doesn't allow me to limit.
15. Confidentiality
What you share in coaching stays between us. I share it only as my Privacy Policy describes: with the service providers who help me run my business, when you ask me to, when the law requires it, or in an emergency, when I believe someone's life or safety is in immediate danger.
16. Limit on liability
To the fullest extent the law allows, the total liability of {{LLC_LEGAL_NAME}} and Danielle for any claim related to your plan is limited to the amount you paid for it, and neither is liable for indirect or consequential damages. Some states don't allow these limits, so they may not apply to you.
17. If we disagree
Florida law governs these terms. If you have a concern, please email me so we can talk it through. Most things can be solved with a conversation. If we can't resolve it within 30 days, either of us may bring the dispute in small claims court or in the state or federal courts for Hillsborough County, Florida. If the law where you live gives you the right to bring a claim there, these terms don't take that right away.
18. Other details
- These terms, the Health Disclaimer and the details of the plan you buy are our whole agreement about your plan.
- If a court finds part of these terms unenforceable, the rest still applies.
- I may update these terms for future purchases. The version in effect when you bought your plan applies to that plan.
- Your plan is for you. You can't transfer it to someone else without my okay.
19. Contact me
{{LLC_LEGAL_NAME}} {{MAILING_ADDRESS}} {{CONTACT_EMAIL}}